FAQ

General

Are These E-Bikes?

Huck Electric Motorbikes are not E-BIKES!

E-bikes are bikes that have an electric motor that is generally powered up to 750 watts. Many E-bikes are powered by pedals that propel the bicycle with or without the help of the electric motor. E-bikes travel various speeds, but most e-bikes fall into classes that generally do not allow users to exceed a top speed of somewhere around 20-28 miles per hour.

Huck Cycles fall under E-MOPED CLASSIFICATION:

Each State, Country and Provence has its own laws, but generally speaking, a Moped is a 2 wheel vehicle that exceeds no more than 5hp and/or speeds of 32 mph. Some laws state the rider requires no special license to legally register and ride a moped on the roads. Others have restrictions around licensing and others have no moped laws at all.

Huck suggests your motorbike be registered as a moped if the rider intends to use on the road riding with traffic. When operating the motorbike we recommend wearing the proper protective gear and obeying proper laws and regulations. It is also recommended, that unless registered, the Rebel, Stinger and Overland should only be ridden on private property and roads.

Please check with your local laws regarding the legal limits and requirements for Mopeds.

How is it Powered?

Huck Cycles are built with a 3kwh battery for the Rebel and Overland and a 3000w rear wheel hub motor.

VOLTS (V) = HORSEPOWER!

That is a pretty simplistic way of putting it but it is the closest analogy to a car.  Electric bike batteries typically come in 24V, 36V, 48V, and 72V batteries.  More volts = more POWER 

Here is another analogy: electricity is water.   If it is water flowing through the wires (tubes), then higher voltage means that the water (energy) moves faster, and through a smaller tube.

The typical battery is 36V on most e-bikes with some at 24V and some at 48V.  The electric bike manufacturers spec these because they provide a good power to cost ratio.

When you get up into the 72V range you are looking at a custom built electric bike because a 72V battery will generally make a bike that is powerful and may not be classified as a traditional bicycle.  72V batteries are significantly more expensive too.

If the power output (watts) or the max speed of an electric bike goes above the allowable (250 Watts, 25 km/h in Europe / 750 Watts, 20 mph in US) then the e-bike will be classified as a moped which generally requires registration, insurance, license plate, etc

What is the Range?

Your range in a battery-powered vehicle is affected by similar variables to a combustion engine vehicle: carried weight, load, incline, speed, and terrain, among others.

At Full speed - 50mph - Max distance is 30 miles or less. The Most efficient speed -28-30mph- Max distance 50 miles. Starting uses a significant amount of watts to get the rider and bike up and going and decreases overall range. Riders in cities with more starts and stops will see less range than those in areas with longer, consistent ride times.

AMP HOURS (AH) = THE GAS TANK!

Yup, it’s generally that simple. The more amp hours you have, the more range you will get with your electric bike.

Now one thing to be aware of is that every manufacturer will claim that their bike has incredible range   You may see an e-bike with 36V 10ah battery that gets 25 miles and then another with the exact same battery that gets 50 miles of range.  “Your mileage may vary” is the car terminology for average miles per gallon, but I think that crosses over to e-bikes range claims!

Some bikes may have a very inefficient motor (lost energy in the motor due to friction, etc.) that causes decreased range, but these days most electric bike motors are fairly efficient (there is room for improvement!)

What is the condition of your bike?  A well adjusted bike goes farther i.e. well lubricated chain, proper tire pressure, etc.

What is your tire pressure?  Lower pressures = less range.   There is a nice balance between too high a pressure (not comfortable) and too low a pressure (not efficient). 

If you are concerned with range I recommend going with a large capacity battery pack.  Some electric bike manufacturers have use a standard 30 ah pack with an option to upgrade to say a 50 ah pack.

AMP HOURS (kWh)

Amp Hours: Should always be listed numerically, typically 10 to 50 Amp Hours ( abbreviated " Ah " ) a measure of how many fixed number of Amps a battery can sustain for 1 hour.. ( C rate ). Or, double the amps for half the time.. Or half the amps for two hours.. etc.

Watt Hours: This is a far more accurate way to know how much usable energy is in a given battery pack ( abbreviated Wh ) when available, this is the number to look for! Also, you can translate it into how many watts, continuous, for 1 hour! A 500wh battery can deliver 500 watts for 1 hour or 1000w for 30 minutes.... or 250w for 2 hours .. etc.. Most ebikes do not use power at an exact level, continuously, so this does not directly translate into ride time, but you can quickly see how a larger battery with more energy (capacity) can deliver lower power levels for longer periods of time, and go further on a charge.

Battery energy (Watt Hours)

500 wh x  250w 2 hours500 wh x 500w1 hour500 wh x 1000w 30 minutes

Ah vs Wh: This can get confusing, but it is very important to understand the difference. Amp Hours (Ah) means nothing unless you factor in the voltage. Watt Hours (Wh) is far more important because it factors in the Voltage and the Amp Hours together and determines how far you might go on a full charge. Not all packs are labeled and/or constructed the same, so be careful and pay close attention.

Wh Example: 36v 10ah = 360wh and 48v 10ah = 480whStinger Upgrade Example: 72v 50ah = 3600wh

With a typical 200 Lb or less rider, traveling at 20 mph, you can expect burn rates of  15-17 wh/mile on average. It can be much more or much less depending on countless factors but this is a realistic number to start with.

Where are the bikes made?

All Huck bikes are built by hand in Cornelius, NC by our expert team of technicians. While we are on a path to bring the sourcing of all bike components to North America, some components are imported from other parts of the world. The following outlines the major components and location of origin.

Frames, Swing Arms, Brackets and Hard Body Parts - Statesville, NC USA

Tanks -  Kannapolis, NC USA

Seats - High Point, NC USA

Battery, Controller, Motor, Display and Throttle - China (we are close to finalizing a NA partnership for a few of these items)

How do I register the bike?

The bike will arrive unregistered together with the original Certificate of Origin. You will have to arrange the registration yourself. Please contact your local DMV or dealer for help.

If you choose to register your Huck as a motorcycle, you can claim the federal EV credit on your taxes. Please check with your local accountant or local dealer for help.

What kind of drivers license do I need to ride a Huck?

Most states do not require a M Class license with a moped, however this differs from State to State. We recommend that you get in touch with your DMV to find out which license you’ll need to get for your State.

How do I insure the bike?

All Huck Electric Motorbikes can be insured like all other bikes. We recommend checking with your insurance company. Generally they’ll ask for specifications such as license type, kW power and more. The cost of insurance will differ based on your background.

What does the bike sound like?

The engine is quiet and there is no additional sound added to it. The only noise you will hear is the sound of the tires on the road and the wind in your face.

Can I book a test drive?

Yes. You can test drive a Huck at one of our dealers or at our HQ location in Cornelius, NC. Book your test drive here: https://huckcycles.com/pages/book-a-test-ride

Order Information

Where can I buy a Huck?

Huck Electric Motorbikes are available in the United States online or at one of our growing dealership partners. 

Find your nearest Huck dealer here or contact us to make your purchase online.

Please note that if you place an order from a country where a local dealer is not present, it will be handled as a private import meaning that the delivery, import fees, registration needs as well as the service and maintenance of the motorcycle will be handled by you.

Can you ship the bike to me?

Yes! we ship across the USA, Canada and worldwide. 

USA - Shipping for the USA is included in the purchase price of the bike. For the USA we use Haul Bikes and ship the bike fully assembled and ready to ride upon delivery.Canada - We use Polaris Transport which requires us to crate the bikes. Shipping cost runs between $550-$1000 depending on the destination.Worldwide - Huck will not manage International Shipping. It is up to the customer to import the bike should they want to purchase a Huck. DHL has been the preferred vendor and cost ranges from $800-$2000 depending on the location. We have found it easier and less expensive if the customer manages the shipping and imports the bike vs Huck exporting.

Shipping times:

Orders across the United States may take 10-21 business days to be delivered to you.  We've consolidated shipping to occur 2x per month (every other Monday).

International orders shipping time might vary depending on location, shipment method and other factors.

Can I change the specification of my bike after I have confirmed my order?

Yes! Just make sure to contact us within 10 days of your order to ensure the changes are in before production starts. Once production begins, we will have to charge additional labor and service fees for updates.

How long does my bike take to build?

This depends on our production queue at the time of order, which varies monthly. However, we are currently estimating 4-6 weeks from the day the order is placed to the day it is picked up by one of our shipping partners.

How long does my bike take to arrive once picked up?

This depends on your geographic location. East coast deliveries historically have been delivered in 10-14 business days and orders across the country to the west coast might experience 14-21 business days. Shipping is managed by a third party and like all shipping companies, they may experience unexpected delays due to multiple outside factors.

Where does my bike get delivered to?

When you order via our website, you have the option of shipping your bike to your home address, or pick up at our location in Cornelius, North Carolina. If you are having your bike shipped to you and you live in a location too difficult for a semi-truck and trailer to enter, the trucking company will contact you to find a suitable delivery location close to your chosen address.

If you’ve ordered through a dealer, your bike will be delivered to that particular location.

How is the bike delivered?

The bike will be delivered fully built and unboxed. We do disconnect the battery during shipping, to ensure the battery is not drained or accidentally turned on while in transit. We strongly suggest you read the user manual before attempting to turn on the bike and ride.

Can I finance the purchase of my bike?

Financing is available through an approved 3rd party service provider Klarna. Financing is managed by them, and no details of the credit review and approval process are available or shared with Huck.

How can I pay for my bike?

Payments can be made with credit card, Apple Pay, Amazon Pay, Google Pay, crypto currency or financing through Klarna.

How much does shipping cost?

Standard shipping cost is $350 to any location in the lower 48 states.  

Can I cancel my order?

Yes. A full refund is allowed within the first 2 days of purchase, after that your cancellation is subject to a 50% restocking fee (for pre-orders as well as in-stock items) that have not been shipped. Please notify us as early as possible, and email us at: huckfinn@hucknc.com

What is the build process?

Build Overview

We manufacture as many parts as we can right here in the USA. This means we are at the mercy of the market when it comes to supply, technology and suppliers. We are working to bring more component fabrication to the United States and are in the process of building out our own internal fabrication teams. This will allow more control over consistency and availability of components.

Until then, we ask that you have patience with us and understand, this timeline is a best case scenario. The process stays the same but the timing may flex or shorten based on component availability. 

Build Process + TimingReceived Order Reviewed and Verified Parts + Materials Ordered and VIN CreatedStaging + Awaiting MaterialsBuild - FabricationBuild - Powder CoatingBuild - RollerBuild - ElectricalBuild - Programming, Quality Control and TestingBuild - QC Updates + FinalizationPrepare + Schedule for Delivery/Pick UpPick Up 

We will never ship a product that does not pass our quality and testing standards. So, please do not try to rush the process. We want you to have a an awesome ride as soon as possible, but not at the sacrifice of quality or safety.

We will also not be able to cancel orders because of delays to this estimated timeline without following our cancellation policy as any delays are out of our control.

Rebel

About the Rebel

Is it a manual or automatic motorcycle?

All Huck Electric Motorbikes are technically automatics. There is no traditional clutch or gears. However, we do provide Modes that allow the rider to select the most appropriate power and speed for their preferred riding type. Mode 1 is Learning and Start-up, Mode 2 is legal Moped Speeds and Mode 3 is Sport or Off-Road mode.

What is the torque of the motorcycle?

All Huck Motorbikes use the same 3000w Hub motor which has a maximum torque of 192 Nm.

How many cubic capacity (cc) are the bikes?Mode 1 is 29CCMode 2 is 49 CCMode 3 is 90 CCWhat kind of battery does the bike have?

All Huck Motorbikes use the same custom 60v50ah Li-Ion battery.

What is the difference between the 2021 Rebel and the 2022 Rebel?

For all previous models years, the Rebel was built with either a 1000w or 2000w motor and a 45-80 amp controller. Our 2022 Rebel now has the same 3000w motor and 150 amp controller as the Stinger and Overland. We've also made some slight changes to the frame, moving the electronics under the tank, allowing for a more secure and waterproof location for the controller.

What is the difference between the Rebel, Overland and the Stinger?

The Rebel is the perfect combination of a city commuter mixed together with a little off the beaten path adventure. The tires and rims enjoy paved roads as much as gravel and dirt roads. Perfect as a daily commuter or primary mode of transportation for the urban rider. The Overland was designed to fit the more adventurous rider.

Rebel Specifications

CORE FEATURES

Bikes are shipped with Certificate of Origin as an electric moped49cc moped classQS 205 3000w Nominal /6000w Peak Hub Motor40 miles range per chargeSpeed modes programmedMode 1:  18 mphMode 2:  30 mph (legal moped speeds)Mode 3:  45+ mph (off-road or private property use only)Average rider traveling consistently at 30mph can expect 40+ miles per charge (speed, weight, terrain, and riding aggression can impact range +/-)

STANDARD FEATURES

Vintage Moped Style Steel Frame (Made in the USA)Triple-Tree Handle Bar Mounts with Inverted Front Forks17" Front & Rear TiresMaximum Load : 275lbsBike Weight: 165lbs (varies based on gear, upgrades and battery)Bike Seat Height: 30"-32" Depending on configurationMotorcycle quality Rear & Front Hydraulic Disc brakesThe Rebel now comes standard with Foot Pegs

ELECTRICAL SYSTEM

Flat Panel LCD DisplayOn/Off Key SwitchPark ModeAC 110-240V 5A Charger w/ 10a optional upgrade

Overland

About the Overland

Is it a manual or automatic motorcycle?

All Huck Electric Motorbikes are technically automatics. There is no traditional clutch or gears. However, we do provide Modes that allow the rider to select the most appropriate power and speed for their preferred riding type. Mode 1 is Learning and Start-up, Mode 2 is legal Moped Speeds and Mode 3 is Sport or Off-Road mode.

What is the torque of the motorcycle?

All Huck Motorbikes use the same 3000w Hub motor which has a maximum torque of 192 Nm.

How many cubic capacity (cc) are the bikes?

Mode 1 is 29CC

Mode 2 is 49 CC

Mode 3 is 90 CC

What kind of battery does the bike have?

All Huck Motorbikes use the same custom 60v50ah Li-Ion battery.

What is the difference between the 2021 Overland and the 2022 Overland?

The 2022 models now have a 3000w hub motor + 150amp controller vs the 2021 model with 2000w motor and 80amp controller. The 2022 Models have a different frame, moving to an all aluminum bolted frame, with a lower seat height and more aggressive stance than the previous model.

What is the difference between the Rebel, Overland and the Stinger?

The Rebel is the perfect combination of a city commuter mixed together with a little off the beaten path adventure. The tires and rims enjoy paved roads as much as gravel and dirt roads. Perfect as a daily commuter or primary mode of transportation for the urban rider.

The Overland was designed to fit the more adventurous rider.

Overland Specifications

CORE FEATURES

Bikes are shipped with Certificate of Origin as an electric moped49cc moped classQS 205 3000w Nominal /6000w Peak Hub Motor40 miles range per chargeSpeed modes programmedMode 1:  18 mphMode 2:  30 mph (legal moped speeds)Mode 3:  45+ mph (off-road or private property use only)Average rider traveling consistently at 30mph can expect 40+ miles per charge (speed, weight, terrain, and riding aggression can impact range +/-)

STANDARD FEATURES

 Vintage Moped Style Steel Frame (Made in the USA)Triple-Tree Handle Bar Mounts with Inverted Front Forks17" Front & Rear TiresMaximum Load : 275lbsBike Weight: 165lbs (varies based on gear, upgrades and battery)Bike Seat Height: 30"-32" Depending on configuration Motorcycle quality Rear & Front Hydraulic Disc brakesThe Rebel now comes standard with Foot Pegs

ELECTRICAL SYSTEM

Flat Panel LCD DisplayOn/Off Key SwitchPark ModeAC 110-240V 5A Charger w/ 10a optional upgrade

Stinger

About the Stinger

Coming Soon!

Stinger Specifications

Coming Soon!

Bike Care, Support, & Warranty

Receiving your Huck

Stop, Collaborate and Listen

We ship the bikes with the battery disconnected to ensure no damage happens to the battery during transport. Please read the owners manual and then properly follow the steps to plug the battery into the bike and the charging port.

P is for Park

We've added a new safety feature this year to our models called "Park". When the bike is turned on it defaults to "P" or park, which prevents the throttle from engaging. Press the P button on the throttle switch assembly to disengage the park function. Once you see "Ready" and 00 on the display, the bike is ready to ride. Please be in the habit of using the Park function to prevent an accidental throttle twist. 

Riding your Huck

Properly Steering or Turning

At Huck, we build rides that are more like a motorcycle than a mountain bike. Learning how to ride, and steer, a new bike can be intimidating. So, how should you steer your new ride if you are a beginner? 

There are two ways to steer a motorcycle, one is by using counter steering or push steering and the other is by just turning the handlebars to go the direction you want to go. Counter steering is used whenever you are traveling over 15mph, normal steering is used when you are traveling below 15mph.

Motorcycles turn by leaning (counter), you make a motorcycle lean by pressing on the grip in the direction you want to go. Press the left grip – lean left – turn left, press the right grip – lean right – turn right.  It really is that simple but I see new riders and some bad experienced riders try all kinds of physical gymnastics to turn a motorcycle.  It is really as simple as pushing on the grip on the side you want the motorcycle to lean to. It should be smooth and with very little effort.  Once you get the feel for the “press” it will take a lot of effort out of your ride.

How long does it take to charge the battery and how do I charge the bike?

Go from 0-100% to fully charged in 6.5 hours but charges 20-80% in 3,5 hours. Just plug it in. All chargers are compatible with all standard wall outlets.

What can I do to maintain best possible battery health?

Charge the battery to 100% after every time you see the voltage drop below 50% or a minimum one time every 7 days if ridning daily. The preferred temperature of storing the bike is between 40-60°F. When storing the bike for more than a month, make sure the battery is at 100% and recharge a minimum of 1 time every 25 days.

Note: The battery is 100% charged when the charger is showing Green light.

Is the motorcycle resistant to all types of weather conditions?

All Huck Motorbikes are approved according to the DOT regulations and classified like any other motorcycle on the market. There is no issues of driving in light rain or having the motorcycle standing outdoors other than normal driving conditions being limited due to slippery roads and decreased visibility. 

Can I store my bike outside?

Storage outside is not recommended as the elements cause wear and tear on the bike. Like most electric motorbikes, damage from water and sun are likely if left out even for only a week. If you have the leather saddle as an option, it should be treated contoured with skincare. If you plan on charging your bike outside, keep the charger in a dry environment while the wire is plugged in.

How does the battery/bike perform in hot and cold conditions?

In cold and intense hot summer weather, the battery may cut back the power output. In the intense heat the bike may not run as the battery goes into protection mode. In cold weather this will stop when the bike naturally heats up. We suggest storing the battery in optimal conditions to avoid the stress on the system.

How long is the warranty for?

Huck offers a 1yr manufacturer warranty on all defects. Please see our warranty for more information.

What kind of maintenance is required?

Our bikes require much less maintenance than a traditional combustion engine motorbike. Typically you can expect to maintain the brakes, brake fluid, tires and wheels along with proper battery charging and care. Please see the owners manual for more information.

Can I buy spare parts for my Huck?

Yes, either at your local dealer or through us! We recommend you do it through your local dealer if one is available to you.

How long does Huck Support the different Model Years?

While not always possible, we try to keep parts and components for each model up to one year after the model has changed. Because suppliers can change or go out of business, this is not always possible. However, we will do our best to support each customer with a need.

I have an issue with my bike, where do I get support?

Contact your local dealer or send us an email at huckfinn@hucknc.comif you have any problems with your bike.

Cancellation and Return Policy

Electric Motorbike/Accessory/Components & Replacement Parts Return Eligibility:

You must return your order within 14 days of receipt

The bike must be unused, free from dirt, dust, or any modifications, and in the original packaging and condition that you received it

If there are no issues with the product and customer is returning because of a change of mind, the customer will pay the $350 return shipping fee and 50% of purchase cost fee (this is withheld from refund)

If there are no issues with the product and customer is stating issues with the bike, a refund will not be issued and the customer will pay a $350 return shipping fee.

Purchased, but not shipped:

A full refund is allowed within the first 2 days of purchase, after that your cancellation is subject to a 50% restocking fee (for pre-orders as well as in-stock items) that have not been shipped. Please notify us as early as possible huckfinn@hucknc.com

Used items:

No returns, except in rare cases of serious, and obvious, manufacturer breakage / malfunction are acceptable.

Non-returnable items:

Electronics (including batteries)

Special orders

Discounted, promotional or sale items

Defective Equipment

Click for Warranty Information

Before a return is sent, the customer MUST have received written approval from Huck. If a customer sends a return without the written consent of Huck Cycles a refund will NOT be issued and the customer will have to pay shipping to get the item returned, or, sacrifice the item.

If your approved return passes our inspection, you may receive an exchange, store credit, or a refund.

Please address your return to:

Huck Cycles, LLC

c/o Returns - #[OrderNumber]11020 Bailey Rd, Unit D, Cornelius, NC 28031

Please give us a heads up after you send your return by emailing huckfinn@hucknc.com. If possible, please provide a tracking number.

If non-returnable items are returned without authorization from our Support Team, they will be returned to the customer immediately and customer will be notified. Restocking fees will apply to unauthorized returns.